Privacy Policy

Robo Pro ("we," "our," or "us") operates myrobopro.com. This Privacy Policy explains how we collect, use, and protect information about visitors to our website. We are committed to handling your information responsibly.

1. Information We Collect

Information You Provide Directly

When you submit a quote request, contact form, or other inquiry on our website, we may collect:

• Name and company name
• Email address and phone number
• Business address or location
• Details about your project or equipment needs
• Any other information you choose to include in your message

Information Collected Automatically

When you visit our website, we and our service providers may automatically collect certain technical data, including your IP address, browser type, pages visited, time spent on pages, and referring URLs. This information is collected via cookies and similar technologies (see Section 5).

2. How We Use Your Information

We use the information we collect to:

• Respond to your quote requests and inquiries
• Provide information about our products and services
• Process and fulfill orders or service agreements
• Follow up on leads and maintain business relationships
• Improve our website and understand how visitors use it
• Comply with applicable legal obligations

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

3. How We Share Your Information

We may share your information with:

• Authorized manufacturer partners — when fulfilling a product inquiry or order, we may share relevant details with the applicable brand (e.g., ECHO, Yarbo, Sunseeker, Sveaverken, Pudu, TAILOS) as part of the dealer fulfillment process.
• Service providers — we use trusted third-party tools (such as HubSpot for CRM and Google Analytics for website analytics) that process data on our behalf under appropriate data processing agreements.
• Legal requirements — we may disclose information if required by law, court order, or governmental authority.

4. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, maintain our business records, and comply with legal obligations. Contact form submissions and quote requests are typically retained for the duration of any resulting business relationship, plus a reasonable period thereafter.

5. Cookies & Analytics

Our website uses cookies — small text files placed on your device — to enhance your experience and help us understand site usage. We use:

• Google Analytics — collects anonymized data about how visitors use our site (pages viewed, session duration, referral sources). This data is aggregated and does not identify you personally.
• Functional cookies — remember your cookie consent preference and cart contents during your session.

You can control cookies through your browser settings or by clicking "Decline" in our cookie consent banner. Declining analytics cookies will not affect your ability to use the site.

6. Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. Our website is served over HTTPS. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on where you are located, you may have certain rights regarding your personal information, including the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal obligations)
• Opt out of marketing communications at any time

To exercise any of these rights, please contact us at contact@myrobopro.com.

8. Third-Party Links

Our website may contain links to manufacturer websites and other third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically for any changes.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please reach out:

• Robo Pro
• 757 N 1890 W, Provo, UT 84601
• Email: contact@myrobopro.com
• Phone: (385) 666-0336